We are a 3D Printing Studio located in South East England and we are proud to bring you many great designs for your enjoyment!

Frequently Asked Questions
Provide answers to common questions your audience might have. It can help reduce customer support inquiries and improve their overall experience.
What is item scaling
We aim to target 32mm scale for our models, except for Display / Bust pieces. If you have needs for a specific scale to be used (28mm for example), please add a note to your order or simply get in touch with us. We are very happy to accommodate reqests!
Something isn't quite right with my order
We strive for the best quality both in item production and parcel packaging. Sometimes something can go wrong and our mission is to sort it out in as best way as possible. If something has gone wrong with your order, please get in touch and let's see how we can get it right.
How long will it take to get my items
We aim to have orders ready for pick up by Royal Mail within a week. And we use Track48 shipping. Larger orders may take longer but our goal is to have orders not take longer than 3 weeks.
If you have specific timing needs, please get in touch with us.
How does licensing work with the artists
We have Merchant License agreements with our great artists (via Patreon or MyMiniFactory) and this gives us rights to 3D print their models.
This allows us to financially support them so they can continue to create new models.
For custom printing services, if you would like a model printed that we have in our shop (like from another great artist we do not support), please purchase the model (so those artists get their due credit for their hard work) and then we can print it for you. Please contact us for details.
When are new items added to the shop
Our talented artists are always creating new and exciting models.
Generally they release on a monthly schedule, but some may release models periodically throughout the month.
We strive to have new
Do you do printing commissions
Yes we do! We have a product listing for custom hero printing for heroes created with various online tools.
But, if you would like some other item custom printed not like that or a model we have in a specific scale, please get in touch with us using the Contact Us form.
Would you like to see the minis painted
Of course! We love to see all of your masterpieces! Please send them to us or tag us in on Instagram (@mitznsimz) - we love to show off the amazing talented work of all of our customers!
Are there contests
That's our plan!
Check our newsletters for details on any events we'll be running to win!
What is in the Newsletter
I don't want to send you spam. Instead, I would like to send you news on what's going on, details of new items coming from our artists, any events we may be getting up to, and any other topics relevant to the space we work within.
Is this the same MitzNSimzGoR on Etsy
Yep! We are the one and the same!
We started there in 2023 and now have expanded here to our own Shopify site!
We are keeping both running but hoping to offer more here than on Etsy.
We aim to have lower prices here than on Etsy but if you see an item cheaper on Etsy than here, please reach out to us, or feel free to shop over on Etsy as well.
Either way, we hope you enjoy our items and service and keep coming back to visit us in either location!
Do you have Inventory in stock
Normally no but there are miniatures all over the place. Generally speaking, all items are made to order.
Item Images & Videos
The item images we show are the original artist renderings. We are in the process of uploading videos for the items we have printed - please be patient with us as this process takes time.
We find the videos provide a better view of the item actually printed - it gives a better idea of default model size (if you need another size, please get in touch) and the item quality.
Sometimes the video may be of a different pose of the same model created by the artists. This still gives general idea of size / quality even if it is not the exact post.